Terms of purchase
Learn more about the terms of purchase
These terms of sale define the procedure for ordering, payment, delivery and return or reclamation of goods offered on our site. The buyer of goods is a visitor to the web store who selects at least one product, puts it in the basket and sends the order to the seller, and pays for the item by cash on delivery (cash on delivery).
Through the web store, the customer is able to purchase all products that are on www.revitashop.rs
The currency is the Serbian dinar (RSD). Featured prices in the web store are valid for online purchases.
Products are ordered by adding them to the cart and are irrevocable. You need to select the product you want to buy, add it to the cart and fill in the necessary delivery information. If the seller is not able to deliver all the ordered products, he will notify the buyer by e-mail or phone
The buyer will pay the seller for the ordered products with delivery costs by cash on delivery. You pay the courier in cash the amount indicated on the shipment. If the courier does not find you at the delivery address, he will call you by phone and will try to deliver the shipment to you once again, about which he will inform you.
For purchases of 3,500 dinars and more, the transport costs are borne by Revita d.o.o.
REFUNDS / COMPLAINTS
The buyer has the right to complain about the goods in the following cases:
- delivery of goods not ordered,
- delivery of goods that have a defect or damage that did not occur during transport,
- delivery of expired goods,
The seller will approve the return of the goods after receiving a justified complaint by e-mail. In case of return of goods that were not caused by the seller’s omission, the buyer bears all incurred handling costs.